Security and Fraud Awareness
There are currently a number of scams operating that target Australian financial businesses and their clients.
Correspondence is typically via email or SMS, using real company names and logos, and may include embedded hyperlinks or buttons, directions to a website, or similar instructions included within an SMS. In some cases, customers may receive a phone call requesting confirmation of personal information and banking details.
You should not expect to receive a request from E&P or any of our related entities asking for personal or financial information, or requesting that you make a payment or provide credit card details. While the correspondence may appear convincing, you should never provide your personal information or click on any link that requests you provide this information unless you trust the source.
Electronic scams typically seek a response or action from you to provide personal information such as online account login details, or will request you make payment of an invoice. Should you receive any correspondence purporting to be from E&P or any other entities managed by the group that you suspect may be fraudulent – do not respond, but please contact us.
Phone 1300 069 436